SERVICES
I-IVR nokuqondisa ngezwi okuzenzakalelayo
Sihlela kafushane isihloko esithi I-IVR nokuqondisa ngezwi okuzenzakalelayo, ukuxhumana kwaso nesigaba esithi Izwi lokwenziwa, amaphuzu okufanele acatshangelwe nemibandela okufanele iqinisekiswe.
1 kwezingu-1: I-IVR nokuqondisa ngezwi okuzenzakalelayo
Izwi lokwenziwa
I-IVR nokuqondisa ngezwi okuzenzakalelayo
Sihlela kafushane isihloko esithi I-IVR nokuqondisa ngezwi okuzenzakalelayo, ukuxhumana kwaso nesigaba esithi Izwi lokwenziwa, amaphuzu okufanele acatshangelwe nemibandela okufanele iqinisekiswe.
Inkinga okufanele icatshangelwe
Ku-IVR nokuqondisa ngezwi okuzenzakalelayo, asinqumi isixazululo kusengaphambili; sihlela ukuthi inkinga ikubasebenzisi, emsebenzini noma endleleni yokuveza. Sigcina ukuxhumana nesigaba esithi Izwi lokwenziwa futhi senza isizathu sesinqumo siqinisekiseke.
Izimo zokusetshenziswa
Ku-IVR nokuqondisa ngezwi okuzenzakalelayo, sihlukanisa umuntu osebenzisayo, owenza isinqumo nophethe ukusebenza, bese sichaza ulwazi nokulawula okudingwa yilowo nalowo. Sigcina ukuxhumana nesigaba esithi Izwi lokwenziwa futhi senza isizathu sesinqumo siqinisekiseke.
Indlela yokucabanga ngezinto ezizolethwa
Ku-IVR nokuqondisa ngezwi okuzenzakalelayo, sihlanganisa izidingo, isibonelo, izinto ezikhiqiziwe namadokhumenti okusebenza ngokwenhloso. Sigcina ukuxhumana nesigaba esithi Izwi lokwenziwa futhi senza isizathu sesinqumo siqinisekiseke.
Indlela yokuqhubeka
Ku-IVR nokuqondisa ngezwi okuzenzakalelayo, siqala ngokuhlola okuncane bese sisebenzisa imiphumela yokubuyekeza ukuqondisa isinqumo esilandelayo ngenqubo yezigaba. Sigcina ukuxhumana nesigaba esithi Izwi lokwenziwa futhi senza isizathu sesinqumo siqinisekiseke.
Ikhwalithi namalungelo
Ku-IVR nokuqondisa ngezwi okuzenzakalelayo, umuntu uhlola imithombo, amalungelo, ukunemba, ukuphepha nokufinyeleleka ngokwemigomo yokusetshenziswa. Sigcina ukuxhumana nesigaba esithi Izwi lokwenziwa futhi senza isizathu sesinqumo siqinisekiseke.