Izwi lokwenziwa

I-IVR nokuqondisa ngezwi okuzenzakalelayo

Ku-IVR nokuqondisa ngezwi okuzenzakalelayo, asinqumi isixazululo kusengaphambili; sihlela ukuthi inkinga ikubasebenzisi, emsebenzini noma endleleni yokuveza. Sihlukanisa umuntu osebenzisayo, owenza isinqumo nophethe ukusebenza, bese sichaza ulwazi nokulawula okudingwa yilowo nalowo.

Inkinga okufanele icatshangelwe

Ku-IVR nokuqondisa ngezwi okuzenzakalelayo, asinqumi isixazululo kusengaphambili; sihlela ukuthi inkinga ikubasebenzisi, emsebenzini noma endleleni yokuveza.

Izimo zokusetshenziswa

Ku-IVR nokuqondisa ngezwi okuzenzakalelayo, sihlukanisa umuntu osebenzisayo, owenza isinqumo nophethe ukusebenza, bese sichaza ulwazi nokulawula okudingwa yilowo nalowo.

Indlela yokucabanga ngezinto ezizolethwa

Ku-IVR nokuqondisa ngezwi okuzenzakalelayo, sihlanganisa izidingo, isibonelo, izinto ezikhiqiziwe namadokhumenti okusebenza ngokwenhloso.

Indlela yokuqhubeka

Ku-IVR nokuqondisa ngezwi okuzenzakalelayo, siqala ngokuhlola okuncane bese sisebenzisa imiphumela yokubuyekeza ukuqondisa isinqumo esilandelayo ngenqubo yezigaba.

Ikhwalithi namalungelo

Ku-IVR nokuqondisa ngezwi okuzenzakalelayo, umuntu uhlola imithombo, amalungelo, ukunemba, ukuphepha nokufinyeleleka ngokwemigomo yokusetshenziswa.