SERVICES
Managed Service
A concise overview of Managed Service, how it relates to Content Operations, key considerations, and conditions to confirm.
Item 1 of 1: Managed Service
Content Operations
Managed Service
A concise overview of Managed Service, how it relates to Content Operations, key considerations, and conditions to confirm.
Challenge to examine
For Managed Service, we identify whether the core issue sits with users, workflow, or expression before choosing a solution. The relationship to Content Operations remains visible so the reasons behind each decision can be reviewed.
Use context
For Managed Service, we distinguish users, decision-makers, and operators and define the information and controls each group needs. The relationship to Content Operations remains visible so the reasons behind each decision can be reviewed.
Deliverables
For Managed Service, we combine requirements, prototypes, produced assets, and operational guidance around the purpose. The relationship to Content Operations remains visible so the reasons behind each decision can be reviewed.
Working approach
For Managed Service, we work in stages, testing small and carrying review findings into the next decision. The relationship to Content Operations remains visible so the reasons behind each decision can be reviewed.
Quality and rights
For Managed Service, human reviewers check sources, rights, accuracy, safety, and accessibility against use-specific criteria. The relationship to Content Operations remains visible so the reasons behind each decision can be reviewed.